Last Updated: 20 December 2025
Effective Date: 20 December 2025
Welcome to Gionetto. These Terms of Service ("Terms", "Terms of Service", "Agreement") govern your access to and use of our website, products, and services.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our website or services.
Brand/Store Name: Gionetto
Website: https://gionetto.com
Operated by (Legal Entity): FOCUS DIGITAL LLC
Business Address: 1209 Mountain Road Pl NE, Suite R, Albuquerque, NM 87110, United States
Email: support@gionetto.com
EIN (Tax ID): 98-1875872
LLC Registration Number: 0008041412
State of Formation: New Mexico, United States
Business Hours: Monday–Friday, 09:00–18:00 GMT
Response Time: Within 2–3 business hours during business hours
You may use our services only if:
⚠️ Important: Our services are not available to children under 13 years of age. We do not knowingly collect information from children under 13.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes your acceptance of the modified Terms.
We will notify you of material changes by:
We encourage you to review these Terms periodically.
To make a purchase or access certain features, you may need to create an account. When creating an account, you must:
You are responsible for:
We are not liable for any loss or damage arising from your failure to protect your account credentials.
By You: You may close your account at any time by contacting us at support@gionetto.com.
By Us: We reserve the right to suspend or terminate your account at any time, with or without notice, for:
Upon termination, your right to use our services will immediately cease. We may delete your account data, subject to our data retention obligations.
You may use our services only for lawful purposes and in accordance with these Terms. You agree to use our services in a manner consistent with all applicable laws and regulations.
You agree NOT to:
If you engage in prohibited activities, we may:
We make every effort to display our products as accurately as possible, including:
However, we cannot guarantee that:
⚠️ Important: Product images are for illustrative purposes. Actual products may vary slightly in color, size, or appearance due to:
All products are subject to availability. We reserve the right to:
If a product becomes unavailable after you place an order, we will notify you and offer a refund or substitute product.
All prices are displayed in GBP (£) and include UK VAT where applicable.
We reserve the right to:
Pricing Errors: If we discover a pricing error after you place an order, we will:
We are not obligated to honor incorrect prices.
You may submit product reviews on our website. By submitting a review, you agree that:
When you place an order, you are making an offer to purchase products from us. Your order is not confirmed until:
We reserve the right to refuse or cancel any order for any reason, including:
If we cancel your order after payment has been processed, we will issue a full refund.
Once your order is confirmed, you will receive an order confirmation email containing:
⚠️ Important: Please review your order confirmation carefully. If you notice any errors, contact us immediately at support@gionetto.com.
We accept the following payment methods:
Payment Processing:
Payment Authorization:
By providing payment information, you represent and warrant that:
If your payment fails or is declined:
Before Dispatch:
You may cancel or modify your order before it is dispatched by contacting us immediately at support@gionetto.com. We will make reasonable efforts to accommodate your request, but we cannot guarantee that changes can be made once an order is placed.
After Dispatch:
Once your order is dispatched, you cannot cancel or modify it. You may return the items after delivery in accordance with our Return & Refund Policy.
For complete information about shipping, delivery times, costs, and international shipping, please see our Shipping & Delivery Policy.
Estimated delivery times are provided at checkout and in your order confirmation email. Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
You are responsible for providing a complete and accurate delivery address. We are not responsible for:
Risk of loss and title for items purchased from us pass to you upon delivery to the shipping carrier. However, we will work with you to resolve any shipping issues, including lost or damaged packages.
For complete information about returns, refunds, and exchanges, please see our Return, Exchange & Refund Policy.
If you are located in the United Kingdom, you have statutory rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013, including:
These statutory rights are in addition to our standard return policy and cannot be excluded or limited.
Refunds will be processed to your original payment method within the timeframes specified in our Return & Refund Policy. You are responsible for any fees charged by your bank or payment provider for receiving refunds.
We warrant that products sold by us will:
This warranty is in addition to your statutory rights under UK consumer law.
Some products may come with manufacturer warranties. These warranties are provided by the manufacturer, not by us. Please contact the manufacturer directly for warranty claims.
Subject to your statutory rights, our services and products are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied.
To the extent permitted by law, we disclaim all warranties, including but not limited to:
⚠️ Important: This disclaimer does not affect your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015.
We do not guarantee that:
We reserve the right to suspend, withdraw, or modify our website at any time without notice.
Nothing in these Terms excludes or limits our liability for:
Subject to Section 9.1 above, we will not be liable for:
Our total liability to you for any claims arising from your use of our services will not exceed the amount you paid to us in the 12 months preceding the claim.
We are not responsible for:
You agree to indemnify, defend, and hold harmless FOCUS DIGITAL LLC (Gionetto), its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:
We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.
All content on our website, including but not limited to:
is the property of FOCUS DIGITAL LLC (Gionetto) or our licensors and is protected by:
We grant you a limited, non-exclusive, non-transferable, revocable license to:
You may NOT:
If you submit content to our website (reviews, comments, photos, etc.), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to:
You represent and warrant that:
If you believe that content on our website infringes your copyright, please contact us at support@gionetto.com with:
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy.
By using our services, you consent to our collection and use of your personal information as described in our Privacy Policy.
We comply with:
You have rights regarding your personal data, including:
For more information, see our Privacy Policy.
If you have a dispute with us, please contact us first at support@gionetto.com. We will make reasonable efforts to resolve the dispute informally.
These Terms are governed by and construed in accordance with:
For UK customers:
Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts of England and Wales.
Your statutory rights as a consumer are not affected by this clause. You may also bring proceedings in the courts of the country where you live.
For US customers:
Any disputes will be subject to the exclusive jurisdiction of the state and federal courts located in Bernalillo County, New Mexico, United States.
If you are a UK consumer and are not satisfied with how we handle your complaint, you may refer your complaint to:
Online Dispute Resolution Platform (ODR):
https://ec.europa.eu/consumers/odr
Alternative Dispute Resolution Provider:
We are not obligated to participate in alternative dispute resolution, but we may agree to do so on a case-by-case basis.
To the extent permitted by law, you agree that any dispute will be resolved on an individual basis and not as a class action, consolidated action, or representative action.
We will not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to:
If a force majeure event occurs, we will make reasonable efforts to minimize the impact and resume performance as soon as possible.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction:
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by us.
No waiver of any provision of these Terms will constitute a waiver of any other provision or any subsequent waiver of the same provision.
You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.
We may assign, transfer, or delegate our rights and obligations under these Terms without your consent, including in connection with a merger, acquisition, sale of assets, or by operation of law.
These Terms, together with our:
constitute the entire agreement between you and FOCUS DIGITAL LLC (Gionetto) regarding your use of our services and supersede all prior agreements, understandings, and communications.
If you have any questions, concerns, or complaints about these Terms or our services, please contact us:
Email: support@gionetto.com
Business Hours: Monday–Friday, 09:00–18:00 GMT
Response Time: Within 2–3 business hours during business hours
Mailing Address:
FOCUS DIGITAL LLC (Gionetto)
1209 Mountain Road Pl NE, Suite R
Albuquerque, NM 87110
United States
Company Information:
EIN (Tax ID): 98-1875872
LLC Registration Number: 0008041412
State of Formation: New Mexico, United States
By using our website and services, you acknowledge that:
Thank you for choosing Gionetto. We appreciate your business and look forward to serving you.
© 2025 FOCUS DIGITAL LLC - Gionetto. All Rights Reserved.
